Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we are happy to help with returns and exchanges according to the following guidelines:

Eligibility for Returns

  • Returns are accepted within 30 days from the date of purchase.

  • Items must be in new, unused, and resalable condition, with all original packaging, tags, and labels intact.

  • Certain items such as personalized, clearance, or final sale items may not be eligible for returns. Please check the product page for return details before purchasing.

Return Process

  1. Contact Us: Please reach out to our customer service team using the link below, and include your order number, a description of the issue, and the reason for your return.

  2. Return Authorization: Once your return is approved, you will receive a Return Authorization (RA) number and instructions on how to return the item.

  3. Return Shipping: You are responsible for the cost of return shipping, unless the item is defective or we made an error with your order.

  4. Inspection: Upon receipt of your returned item, we will inspect it. If it meets the conditions stated above, your refund or exchange will be processed.

Refunds & Exchanges

  • Refunds: Once your return is approved, we will issue a refund to your original payment method. Please allow 7-10 business days for the refund to appear in your account.

  • Exchanges: If you would like to exchange an item for a different size or color, we will gladly process your request once the original item is returned and inspected.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will arrange for a replacement or full refund at no additional cost to you.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on the following items:

  • Opened or used personal care products

  • Gift cards

  • Downloadable software or digital products

Contact Us

If you have any questions or concerns about our return policy, feel free to contact us. We're here to help!